Please contact Volunteer Coordinator John Post at (203) 241-5269 or John.Post@octagon.com with any questions.
FREQUENTLY ASKED QUESTIONS
Q: Why should I Volunteer?
A: Volunteering for the #NWAChampionship is a great way to give back to the community, as the event has donated over $2.5 million to various local charities over its 11 year existence. Other benefits include the opportunity to work with family & friends, make new friends and watch the best female golfers in the world compete. There are over 20 Volunteer committees so you are sure to find an activity which appeals to your interests (descriptions are posted on a separate tab). You will also receive a Volunteer Package valued at approximately $300, filled with Tournament gear and passes.
Q: What does it cost to Volunteer?
A: The standard Volunteer fee is $45 and includes the uniform (two Callaway golf shirts and headwear), one Volunteer Weekly Grounds badge, 4 Daily Grounds guest tickets, meals during shifts, and invitation to the Volunteer Appreciation Party, hosted on Saturday, June 24th onsite at the Tournament.
Q: How many days do I have to Volunteer and for how many hours?
A: Volunteers are encouraged to work at least 3 shifts over the course of Tournament Week. Shifts typically last between 4-6 hours. Days and times may vary depending on the specific committee responsibilities.
Q: Do I need to be a golfer or have golf knowledge to volunteer?
A: There are Volunteer opportunities for everyone! We have several committees to choose from that do not require any golf knowledge. Training sessions are provided for committees that require specific duties (It is preferred that Television and Walking Scorer Volunteers have some golf knowledge).
Q: Are there any committees available that will be indoors?
Yes, The Media Center, Player Services, Scoring Central, Transportation, and Volunteer Services are all indoor committees.
Q: Will I need training? When is Volunteer Training?
A: Volunteer training is required for the following committees: Ambassadors, Carts and Shuttles, Food Festival, Hospitality, Marshals, Standard Bearers, Transportation, and Walking Scorers. Training sessions will take place during Uniform Distribution on Saturday, June 17th at Rogers High School. Times will be announced at a later date. If your committee does not have a training, direct any questions you may have to your Committee Chairmen.
Q: If I have volunteered previously, do I need to sign up again?
Yes, every Volunteer must register each year. Since we are using a new registration website this year, you will have to create a new account by selecting the “Register Now” option on the homepage. You can choose to use your same username and password from previous years, but still must register again to update contact information, shift preferences, and shirt sizes.
Q: Can my children volunteer? Is there an age requirement?
A: Yes. Children ages 13 to 18 years old can Volunteer as Standard Bearers. Volunteers for the Transportation Committee must be 25 years of age or older.
Q: If I am no longer able to Volunteer, can I receive a refund?
A: Yes. Please contact John Post at 203.241.5269 or email@example.com.
Q: Can I be scheduled (for shift assignments) at the same time as my spouse, friend, etc.?
A: Using the new TRS website, you have control over your shifts and times selection. Please coordinate with family and friends when selecting your shifts. If there are not available spots to work with friends, contact your Committee Chairmen or John Post and we will try to accommodate.
Q: When will I receive my schedule?
A: The shifts you select when registering online will be the shifts you are assigned. However, some committees require approval from the Committee Chairman before the assignment of shifts (Food Festival, Player Services, Pro-Am, and Transportation). These committee members will be notified via email after registration of their assignments. The Committee Chairmen for all Committees will be in contact with their Volunteers concerning tournament information and scheduling details. Walking Scorers & Standard Bearers will receive specific tee time assignments when tee times are released closer to the Tournament.
Q: What is the Referral Program?
A: In an effort to reward Volunteers who advocate and promote Volunteering to others, the returning Volunteers who recruit the most new Volunteers for the 2017 Tournament will have the opportunity to win prizes. Learn more HERE.
Q: What do I wear with my uniform?
A: We ask that all Volunteers wear khaki or black bottoms. Men can wear khaki pants or shorts. Ladies can wear khaki capris, pants, or knee length shorts or skorts. Cargo pants and cargo shorts are not permitted. Please do not wear prints.
Q: Can I purchase additional uniform items?
A: You may purchase an additional shirt online or an optional outerwear item online during registration. If available, additional uniform items will be for sale during Tournament Week in the Volunteer Center.
Q: When will the uniforms be distributed?
A: Saturday, June 17th at Rogers High School. Uniforms may also be picked up during Tournament Week if you are unable to attend the uniform distribution event.
Q: What do I do if my uniform does not fit?
A: Volunteer Uniforms can be exchanged during Tournament Week in the Volunteer Center.
Q: Where do I park?
A: Volunteers will park at the John Q. Hammons Center (3303 S Pinnacle Hills Pkwy, Rogers, AR 72758) and will be shuttled to the Volunteer Center. Please try and arrive at JQH approximately 45 minutes prior to the start of your shift. Your Volunteer Credential acts as a parking pass. If you have not picked up your credential, let security know you are a first time Volunteer.
Q: Can I watch golf when I am not working?
A: Yes. Your credential is valid for the entire week and we encourage you to enjoy the Tournament in your free time. Volunteers are welcome to watch golf before or after their shift, and on days off as well. On days that you are not working, please do not wear your Volunteer uniform.
Q: What should I bring when I come for my shift?
A: Depending on your assignment you may want to bring a camping-like folding chair and appropriate weather gear. Keep an eye on the weather and bring an umbrella or jacket if you will need it. Be sure to bring headwear and plenty of sunscreen if you are working out on the course.
Q: Can I bring my camera or cell phone?
A: Cameras are not allowed. Cell phones are allowed, but please make sure to keep the ringer on "silent". Please refrain from taking any photos with your cell phone, Friday – Sunday during Tournament play.
Q: Can I ask for autographs?
A: Please refrain from asking players for autographs when you are working as a Volunteer. If you are not working and not in uniform you may get autographs, (please do not interrupt the player’s round). Autographs on the Volunteer uniform are prohibited.
Q: Will food and beverage be provided?
A: Yes. Breakfast and lunch will be provided for Volunteers on their scheduled work days. There will be snacks, coffee, water, and other assorted beverages in Volunteer Center as well.